Welcome to the Online Host Team!

We’re so excited that you’re stepping up to help us lead people to become fully devoted followers of Christ. This training guide will give you all the info you need to begin serving on the team and impacting lives all over the world.

We create a warm and vibrant environment by giving each Church Online guest a cheerful greeting, discussing the video message, and offering prayer to encourage people in their struggles—all with the hope that they’ll let their guard down and open their heart to receive the Gospel message.

WELCOME

Welcome each new guest into the chat area. You can use @ tagging to welcome each guest by name. A friendly welcome can be made even friendlier by using exclamation marks, emojis, and a follow-up question to get to know them.

Example: Hi @johnfromuganda, welcome to Trinity Church Online! 🎉 We’re so happy you’re here today. How’s your day going so far?

ASK QUESTIONS

It’s important to seek feedback and participation. Let them know you are listening. Ask simple, non-intrusive questions that people will want to respond to, like:

“Where are you watching from? Anybody out of state?” “How have you been handling having the kids at home instead of at school?” “Who’s watching on a phone/tablet?” “Any first-time watchers?” “Did everyone see the link to the sermon notes page?”

PRAY

Always invite prayer requests, either right within the chat or through a link to a private page or email address.

Examples:
“If you’re dealing with anxiety, like the pastor is talking about, we would love to pray with you. Share your prayer request by emailing prayer@trinitychurch.org.”

“If you'd like personal, private prayer, you can join an Online Chat Host on our website at trinitychurch.org.”

ASK QUESTIONS

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PRAY

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Cloud Computing

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Hosting Provider

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Development

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Animation

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James Riyadi

Founder / Project Lead

Elicia Franda

Head of Marketing

Ricardo Salim

Head of Community

Revano Andreas

Chief Technology Officer

Let's Take Work Together

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